Terms and Conditions — c888 Online Gaming Platform

1 Introduction

These Terms and Conditions ("Terms") form the legal agreement between you ("the Player", "you", "your") and c888 ("the Platform", "we", "us", "our") in relation to your access and use of the c888 online gaming platform available at c888.ml and through the c888 mobile application.

By registering an account, making a deposit, or using any game, feature, or service on the c888 platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the platform.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and c888. In the event of any conflict between these documents, these Terms take precedence unless otherwise specified.

2 Eligibility and Account Registration

To register and use a c888 account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration and at all times during your use of the platform.
• You must be registering on your own behalf — not on behalf of another person.
• You must not already hold an active c888 account.
• You must provide accurate, complete, and current personal information during registration. This includes your real name, date of birth, and a valid contact method.
• You must not be subject to any restriction that would make use of the platform unlawful in your personal circumstances.

c888 operates a strict one-account-per-person policy. Creating multiple accounts — whether using different email addresses, phone numbers, or payment details — is a violation of these Terms and will result in all associated accounts being suspended and any balances forfeited. This policy applies regardless of whether the duplication was intentional.

c888 reserves the right to request identity verification documents at any stage. This may include a government-issued photo ID and proof of your registered payment method. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

Accounts are for personal, non-commercial use only. Use of automated tools, bots, scripts, or any software that interacts with the c888 platform outside of normal human play is strictly prohibited.

3 Deposits and Payments

All deposits on the c888 platform are processed in PKR (Pakistani Rupees). There is no currency conversion step — your PKR wallet reflects the exact amount deposited after any applicable processing. c888 does not charge deposit fees, though individual payment providers may apply their own charges which are outside of c888's control.

Accepted deposit methods on c888 include:

• JazzCash mobile wallet
• Easypaisa mobile wallet
• Raast instant payment system
• Direct bank transfer (all major Pakistani banks)
• Debit and credit cards
• Other mobile wallets as listed on the deposit page

You may only deposit funds from payment accounts that are registered in your own name. Depositing funds belonging to another person, or using a payment account registered to a different individual, is a violation of these Terms. c888 will not process withdrawals to payment methods not matching the depositing account.

Minimum and maximum deposit amounts apply and are displayed in the deposit section of your account. These limits may vary by payment method and account tier. Deposit amounts become available in your PKR wallet once the transaction has been confirmed by the payment provider — processing times vary by method but most mobile wallet deposits reflect within a few minutes.

c888 reserves the right to request evidence of fund source for large or unusual deposits as part of our security procedures. Cooperation with such requests is a condition of continued platform access.

4 Withdrawals

Withdrawals are processed in PKR to the payment method used for your most recent qualifying deposit, or to any verified payment method registered on your account. Withdrawal requests to payment methods belonging to a third party will not be processed.

Standard withdrawal processing times are displayed in the withdrawal section of your account and vary by payment method. c888 aims to process approved withdrawal requests promptly, though bank transfer withdrawals may take longer than mobile wallet withdrawals due to banking system processing times outside of c888's control.

c888 reserves the right to request identity verification or source-of-funds documentation before processing a withdrawal. This is a standard security procedure and applies at c888's discretion. Withdrawals will be held pending verification in such cases, and will be processed upon satisfactory completion of the verification process.

Minimum and maximum withdrawal limits apply and are displayed in the withdrawal section. VIP members may have higher withdrawal limits depending on their tier — see the VIP page for tier-specific details.

5 Bonuses and Promotions

c888 offers promotions and bonuses from time to time, including deposit match bonuses, cashback offers, seasonal events tied to cricket seasons and PSL, fish game specific events, and VIP member exclusive offers. Each promotion has its own specific terms including minimum deposit amounts, wagering requirements, eligible games, time limits, and maximum bonus amounts. These terms are displayed on the relevant promotion on the Promotions page and must be read before claiming any offer.

General bonus rules that apply to all promotions on c888 unless stated otherwise:

• Bonuses may only be claimed once per player and per promotion, unless the specific promotion states otherwise.
• Wagering requirements must be completed before any winnings derived from bonus funds can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash directly without meeting wagering requirements.
• c888 reserves the right to withdraw a bonus at any time if the claim was made in error, if the player is found to have violated these Terms, or if fraudulent activity is suspected.
• Using multiple accounts to claim a bonus multiple times, or coordinating with other players to exploit bonus offers, constitutes bonus abuse and will result in account suspension and forfeiture of any related balances.
• Bonuses claimed during a promotional event that is later found to have been affected by a technical error may be voided at c888's discretion, with the original deposit amount returned to the player.

VIP cashback rewards are calculated on net losses within the applicable period for your VIP tier. Cashback is credited to your PKR wallet automatically at the end of each qualifying period and is subject to a minimum wagering requirement before withdrawal, as specified in the VIP programme terms on the VIP page.

6 Gameplay Rules

All games available on the c888 platform — including fish games, live casino tables, slots, sports betting, bingo, and arcade games — are governed by individual game rules in addition to these Terms. Game rules are accessible within each game or game category. It is your responsibility to understand the rules of any game before placing a wager.

The results of all games on c888 are determined by certified random number generation systems or, in the case of live casino, by real-time physical dealing and outcomes. c888 does not manipulate game outcomes in favour of or against any individual player.

In the event of a disconnection or technical failure during a game session, c888's system will attempt to record the last confirmed game state. Where a game round was in progress at the time of disconnection, the outcome will be determined by the system record rather than re-run. c888 will not be liable for losses arising from connectivity issues on the player's end.

Sports betting markets and odds are set by c888's sports team and are subject to change until the relevant market is closed. Live in-play betting odds update in real time. Bets accepted at incorrect odds due to a manifest error may be voided and returned at c888's discretion. The result of any sporting event is determined by the official result from the relevant governing body.

• Minimum and maximum bet amounts apply to all games and are displayed within the game interface.
• Placing bets using automated tools or bots is prohibited and will result in account suspension.
• Collusion in any game type, including poker or any table game, is prohibited.
• Any attempt to exploit a software bug or glitch to gain an unfair advantage must be reported immediately. Exploiting bugs intentionally is a violation of these Terms.

7 Account Security

You are solely responsible for maintaining the confidentiality of your c888 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person under any circumstances.

c888 will never ask for your password via email, live chat, or any other communication channel. Any request for your password from any party claiming to represent c888 should be treated as fraudulent and reported to our support team immediately.

If you suspect that your account has been accessed without your authorisation, you must notify c888 support immediately. c888 will investigate the matter and may temporarily restrict the account during the investigation period. c888 cannot be held liable for losses that occur due to unauthorised access resulting from the player sharing their credentials or failing to maintain adequate account security.

c888 recommends using a unique, strong password for your account and enabling any additional security features available in your account settings, including biometric login on the mobile app. Do not use the same password for c888 as you use for other online services.

8 Fair Use Policy

c888 is provided as an online entertainment platform for genuine personal recreational use. The following activities constitute misuse of the platform and are strictly prohibited:

• Creating or operating multiple accounts for any reason, including to claim multiple bonuses.
• Using automated software, bots, scripts, or any form of artificial intelligence to interact with games or the platform outside of normal human use.
• Exploiting technical errors, software bugs, or misconfigured odds to generate guaranteed or near-guaranteed profits.
• Coordinating with other players to manipulate the outcome of games, exploit bonus structures, or otherwise gain an unfair advantage.
• Attempting to launder funds through the platform or use c888 for any unlawful financial purpose.
• Using the platform to engage in any activity that violates applicable law or that could expose c888 to legal, regulatory, or reputational risk.

c888 actively monitors accounts for patterns consistent with these prohibited activities. Where suspicious activity is detected, c888 may place a temporary hold on the account and associated transactions pending investigation. Where a violation is confirmed, c888 reserves the right to close the account, void any related winnings, and retain any deposited funds as per applicable policy.

9 Account Suspension and Closure

c888 reserves the right to suspend, restrict, or permanently close any account at its discretion. Common reasons for account action include, but are not limited to:

• Violation of any clause within these Terms and Conditions.
• Failure to complete identity verification when requested.
• Suspected fraudulent activity, including use of stolen payment details.
• Confirmed or suspected underage use.
• Duplicate account creation.
• Bonus abuse or exploitation of platform errors.
• Player-requested self-exclusion under the Responsible Gaming policy.

Where an account is closed due to a player's violation of these Terms, any balance in the account — including both deposited funds and winnings — may be forfeited depending on the nature of the violation. Where an account is closed for reasons unrelated to a player's fault (such as a platform decision to cease offering services in a particular region), real-money balances will be returned to the player's registered payment method.

Players may request account closure at any time by contacting c888 support. Prior to closure, any active bets will be settled according to their normal outcome, and the resulting balance will be made available for withdrawal subject to standard verification requirements.

10 Responsible Gaming

c888 is committed to providing a safe, enjoyable gaming environment for adult players who choose to use the platform for recreational entertainment. Gaming should never be seen as a way to generate income, resolve financial difficulties, or replace other activities. If gaming is causing stress, financial strain, or affecting relationships, it may be time to take a break.

The following responsible gaming tools are available to all c888 account holders:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much PKR you can deposit. Limits take effect immediately and can be decreased at any time. Increases to limits require a cooling-off period before taking effect.
• Session Time Reminders: Receive a notification after a set period of gameplay to remind you how long you have been playing.
• Reality Check: Periodic in-session summaries showing your net gaming result for the current session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the c888 platform. Self-exclusion takes effect immediately and prevents login for the duration you select.

For full details on responsible gaming tools, guidance, and self-management resources, please visit the Responsible Gaming page. c888 strongly encourages all players to set personal limits and use these tools proactively, not only in response to a problem.

c888 is for adults aged 18 and above only. We take the prevention of underage gaming seriously and will act on any information suggesting that a minor has accessed the platform.

11 Privacy and Data

c888 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

c888 does not sell personal data to third-party marketers. Data collected during registration and account use is used for account management, payment processing, security monitoring, and improving the platform experience. All data is handled securely using SSL encryption and access controls.

You have the right to request access to the personal data c888 holds about you, and to request correction of inaccurate data. Requests can be made through the support team. Data subject to active investigation or legal hold may not be immediately available for deletion requests.

12 Changes to These Terms

c888 reserves the right to update or amend these Terms and Conditions at any time. Where changes are material, c888 will make reasonable efforts to notify registered players through the platform or via the registered contact method associated with their account. The updated Terms will display a revised "Last Updated" date at the top of this page.

Your continued use of the c888 platform after any changes to these Terms have been posted constitutes your acceptance of the updated Terms. If you do not agree with any updated Terms, you must stop using the platform and may close your account by contacting the support team.

It is your responsibility to review these Terms periodically. c888 recommends checking this page whenever you return to the platform after a period of absence to ensure you are aware of the current Terms.

13 Contact and Support

If you have any questions about these Terms and Conditions, or if you need to report a concern related to your account, security, or platform use, you can reach the c888 support team through the live chat feature available within the platform and mobile app. Support is available at all times to assist with account queries, payment questions, game-related issues, and responsible gaming tool setup.

For policy-related enquiries, you can also write to us at the support email address listed in the footer of this page. Please allow reasonable time for written responses to policy enquiries, though account-critical matters are best handled through live chat for the fastest resolution.